Question Are the products genuine?
Answer

 Yes, all products sourced by BYDS are 100% authentic. We ensure that every item is sourced directly from trusted U.S. retailers or brands.

Question How long does it take for my order to arrive?
Answer

Your order will be delivered within 10-15 business days from the time of confirmation and advance payment.

Question Do you deliver across India?
Answer

 Yes, we currently deliver to all locations across India.

Question Can I track my order?
Answer

 Yes, we provide regular updates on your order status, including tracking details once the product is shipped.

Question What payment methods do you accept?
Answer

 We accept a wide range of payment methods, including:

    • Cash on Delivery (COD)
    • UPI (Google Pay, PhonePe, Paytm, etc.)
    • Cryptocurrency (Bitcoin, Ethereum, and more)
    • Credit/Debit Cards
    • Bank Transfers

 

Question How does the 50% advance payment work?
Answer

 To confirm your order, you need to pay 50% of the total amount upfront. The remaining 50% is payable upon delivery via COD.

Question What is your return policy?
Answer

Returns are only accepted for products that are damaged or defective. We ensure quality by sharing photos of your order before dispatch to avoid such issues.

Question Can I order a product not listed on your website?
Answer

Absolutely! Through our concierge service, you can request any U.S. product. Simply fill out the form with the details, and we’ll source it for you.

Question Are there any hidden charges?
Answer

 No, we maintain complete transparency in pricing. The estimate you receive includes all costs, such as product price, shipping, and handling fees.